We want pet care to feel effortless for every pet parent. Now, with updates to our AutoShip program, it’s easier than ever to get what you need, when you need it:
We'll send an email one week before an AutoShip order ships. This way, you have time to make changes.
Skip or pause online when you don't need your next order yet.
Add your favorite items to future recurring orders under Manage AutoShip in My Account.
Get support finding products your pet will love by scheduling a free video call with a licensed vet (available while enrolled in autoship).
As always, you’ll lock in savings with 5% off future orders.*
* Certain products or categories may not be eligible for discounts; discounts will be shown on product pages when available.
Autoship is simply a program that allows you to set up automatic deliveries of items you buy regularly so you never have to worry about running low on stock.
Not only will you stop having those “Shoot! I forgot to order Penny’s Nexgard” moments, you’ll also save $$ with an extra 5% on all future autoship orders.
Opting into the PetMeds autoship program is easy peasy. Shop our site and add your pet’s favorite products to your cart. At checkout, choose the autoship option and even select the frequency of when you want that item delivered.
Yes. Follow the same process for setting up autoship for those items in addition to choosing your pet and vet for that item and PetMeds will reach out to your vet for authorization before shipping out your order.
Of course! You can change your autoship schedule at any time. Just go to your account and click on Manage Autoship for options to change your frequency per item.
Don’t worry! When it is close to your next order, we will email you with a reminder that we are shipping out your order soon. When your order has shipped, we will email you a confirmation with tracking.
Most orders are shipped same day. Times may vary for Rx orders requiring authorization from your veterinarian. Please allow 1-2 business days for any Rx orders.
If your Autoship item goes out of stock, we will contact you immediately letting you know. You will not get charged your Autoship until that item ships.