5 out of 5 Customer Rating
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Pioneer Pet Big Max Premium Filtered Drinking Fountain

5 out of 5 Customer Rating
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3 Questions Answered
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Customer ratings Customer ratings
Overall Rating
Customer ratings2.2 /5
6 reviews
5 Star symbol
0
4 Star symbol
2
3 Star symbol
0
2 Star symbol
1
1 Star symbol
3

Overall effectiveness
2.0
Customer ratings Write a review

1-6 of 6 Reviews
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Author avatar
wwred104
Posted 3 years ago
Posted 3 years ago
Breed mix breed
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
1.0
Very disappointed
Was very disappointed in the overall design of the watering bowl. In my opinion it was not worth what it cost. The pump was very small and inadequate, not properly filtering the water as advertised. And yes, I was keeping the water changed and the bowl cleaned as often as I had to do so with a regular unfiltered water bowl. The pump lasted 3 weeks and I had to return the system. I will say that I was very satisfied with the return process. Absolutely no complaints there.
Thumbs up Would not recommend this product
Helpful?

Author avatar
Allen
Posted 4 years ago
Posted 4 years ago
Breed Terrier
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
1.0
Poor pump
I had same problem with water flow. I was cleaning the pump all the time . No , it is not a water level problem. The small pump can't do the job and it is plugging all the time.
Thumbs up Would not recommend this product
Helpful?

Author avatar
Chargreene
Posted 5 years ago
Posted 5 years ago
Breed Mutt
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
3.0
Love the size, the pump set up is the problem
The container with the filters and pump creates an situation where for the size of the bowl the pump (which is very small) has to work too hard to pull water thru the filter. Even a small amount of debris leads to decreased flow and ultimate pump failure. After going thru 4 pumps, all of which I purchased, I took the top off the filter system and ran a piece of tubing from the pump to the top of the unit, still bubbles, the water is getting filtered, maybe not as much as before but still filtered, and so far no pump failure. This is not a water level issue, it is a poor design.
Thumbs up Would not recommend this product
Helpful?

Author avatar
jk
Posted 7 years ago
Posted 7 years ago
Breed dachshund
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
4.0
I too, had the pump quit working in my fountain which is about 3 months old Writing to them today.
Thumbs up Would recommend this product
Helpful?

Author avatar
diego 55.
Posted 7 years ago
Posted 7 years ago
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
I wrote a previous review for this product and I would like to say that after e-mailing pioneer pets a few times they were gracious enough to send me another pump free of charge. I have not received it yet but I must say that they were very good about keeping in touch with me and trying to make me a satisfied customer. Sorry to Pioneer Pet for jumping the gun on my review. Will post on how the new pump works when I receive it.
Thumbs up Would recommend this product
Helpful?

Author avatar
diego 55.
Posted 7 years ago
Posted 7 years ago
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
1.0
If you like disassembling a small pump every day and cleaning it ...this is for you. Complained to Pioneer Pet and they said it was a water level issue and tried to sell me a bigger bowl. I tried their recommendation and the water level is not the problem I spent 120.00 for a stainless steel bowl.
Thumbs up Would not recommend this product
Helpful?

1-6 of 6 Reviews
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Author avatar
Crazy cat lady
Posted 2 years ago
Posted 2 years ago
QUESTION
Where do I get the filters
ANSWERS (1)
We don't sell the filters right now but they are available online on other sites. You can find it by googling the product.
Author avatar
Shari PetMed Pro
Posted 2 years ago
Posted 2 years ago
Helpful?

Author avatar
Liz
Posted 7 years ago
Posted 7 years ago
QUESTION
Conflicting info?
ANSWERS (1)
Sorry about the confusion. Its not drinking together but holding enough water for multi-pet home. Where as you will not need to refill it as much
Author avatar
James PetMeds Pro
Posted 6 years ago
Posted 6 years ago
Helpful?

Author avatar
Bill
Posted 7 years ago
Posted 7 years ago
QUESTION
how is this powered....batt. or elect.?
ANSWERS (2)
Since under the General Info tab it advises to unplug the unit if you'll be away for an extended period, I presume it's plug in?
Author avatar
dm
Posted 6 years ago
Posted 6 years ago
Helpful?
Thank you for your question. You pour the water into the filter which in turn filters the water for your pet. This is not battery nor electrically operated.
Author avatar
Maureen PetMeds Pro
Posted 7 years ago
Posted 7 years ago
Helpful?

1-3 of 3 Questions

What is Pioneer Pet Big Max Premium Filtered Drinking Fountain?

The Pioneer Pet Big Max Premium Filtered Drinking Fountain is a huge pet fountain that holds over a gallon of water, so even the largest thirst is quenched! Made with stainless steel, the Pioneer Pet Big Max Premium Filtered Drinking Fountain has a modern raindrop shape that matches home decor and is easy for pets to drink from. Because the Pioneer Pet Big Max Premium Filtered Drinking Fountain is made with stainless steel, bacteria doesn't have a chance to build up and make your pet sick or cause dental problems. Plus the circulating water movement makes it more appealing to your pet to drink. The Pioneer Pet Big Max Premium Filtered Drinking Fountain comes with a charcoal filter which continues to provide fresh, bacteria-free water to your pet each time and holds 128 oz of water, so you don't have to worry about refilling all the time.

For:

Dogs & Cats

Benefits:

  • Circulating pet water fountain
  • Brings fresh water to pets
  • Stainless steel makes cleaning easy
  • Dishwasher safe
  • Helps protect pets from bacteria
  • Charcoal filter for clean water all the time
  • Holds 128 oz of water

How it Works:

Since the Pioneer Pet Big Max Premium Filtered Drinking Fountain hold so much water, it is great for larger pets or multiple pet homes. The stainless steel helps keep pets safe from bacteria that is known to build up in ordinary water bowls, and the charcoal filter circulates the water so your pet always has fresh, clean water. Plus, the raindrop shape is sleek and modern and complements most home decor. The Pioneer Pet Big Max Premium Filtered Drinking Fountain is dishwasher safe to make cleaning a snap!

Cautions:

Unplug the Pioneer Pet Big Max Premium Filtered Drinking Fountain when you are away for extended periods of time.

Directions:

  • For complete assembly instructions, see the Pioneer Pet Big Max Filtered Drinking Fountain Manual.
  • Introduce the pet fountain to your pet by placing it in the same spot as his or her ordinary water bowl.
  • The Pioneer Pet Big Max Premium Filtered Drinking Fountain is great for large pets, multiple pet homes, pets that don't drink a lot, and those with urinary issues.
Tip:

For optimal performance clean your fountain once a week and disassemble and clean the pump once a month.

Pioneer Pet Big Max Premium Filtered Drinking Fountain Details:

Pioneer Pet Big Max Premium Filtered Drinking Fountain
Dimensions Amount
Drinking Fountain 4.25" H x 12" W x 13.75 L
Materials: Made with stainless steel. Holds 128 oz of water.

What is Pioneer Pet Big Max Premium Filtered Drinking Fountain?

The Pioneer Pet Big Max Premium Filtered Drinking Fountain is a huge pet fountain that holds over a gallon of water, so even the largest thirst is quenched! Made with stainless steel, the Pioneer Pet Big Max Premium Filtered Drinking Fountain has a modern raindrop shape that matches home decor and is easy for pets to drink from. Because the Pioneer Pet Big Max Premium Filtered Drinking Fountain is made with stainless steel, bacteria doesn't have a chance to build up and make your pet sick or cause dental problems. Plus the circulating water movement makes it more appealing to your pet to drink. The Pioneer Pet Big Max Premium Filtered Drinking Fountain comes with a charcoal filter which continues to provide fresh, bacteria-free water to your pet each time and holds 128 oz of water, so you don't have to worry about refilling all the time.

For:

Dogs & Cats

Benefits:

  • Circulating pet water fountain
  • Brings fresh water to pets
  • Stainless steel makes cleaning easy
  • Dishwasher safe
  • Helps protect pets from bacteria
  • Charcoal filter for clean water all the time
  • Holds 128 oz of water

How it Works:

Since the Pioneer Pet Big Max Premium Filtered Drinking Fountain hold so much water, it is great for larger pets or multiple pet homes. The stainless steel helps keep pets safe from bacteria that is known to build up in ordinary water bowls, and the charcoal filter circulates the water so your pet always has fresh, clean water. Plus, the raindrop shape is sleek and modern and complements most home decor. The Pioneer Pet Big Max Premium Filtered Drinking Fountain is dishwasher safe to make cleaning a snap!

Cautions:

Unplug the Pioneer Pet Big Max Premium Filtered Drinking Fountain when you are away for extended periods of time.

Directions:

  • For complete assembly instructions, see the Pioneer Pet Big Max Filtered Drinking Fountain Manual.
  • Introduce the pet fountain to your pet by placing it in the same spot as his or her ordinary water bowl.
  • The Pioneer Pet Big Max Premium Filtered Drinking Fountain is great for large pets, multiple pet homes, pets that don't drink a lot, and those with urinary issues.
Tip:

For optimal performance clean your fountain once a week and disassemble and clean the pump once a month.

Pioneer Pet Big Max Premium Filtered Drinking Fountain Details:

Pioneer Pet Big Max Premium Filtered Drinking Fountain
Dimensions Amount
Drinking Fountain 4.25" H x 12" W x 13.75 L
Materials: Made with stainless steel. Holds 128 oz of water.
Customer ratings Customer ratings
Overall Rating
Customer ratings2.2 /5
6 reviews
5 Star symbol
0
4 Star symbol
2
3 Star symbol
0
2 Star symbol
1
1 Star symbol
3

Overall effectiveness
2.0
Customer ratings Write a review

1-6 of 6 Reviews
Most Recent
Most Recent Highest to Lowest Rating Lowest to Highest Rating Most Helpful
Select Filters
Active Filters
No filter selected yet.

Author avatar
wwred104
Posted 3 years ago
Posted 3 years ago
Breed mix breed
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
1.0
Very disappointed
Was very disappointed in the overall design of the watering bowl. In my opinion it was not worth what it cost. The pump was very small and inadequate, not properly filtering the water as advertised. And yes, I was keeping the water changed and the bowl cleaned as often as I had to do so with a regular unfiltered water bowl. The pump lasted 3 weeks and I had to return the system. I will say that I was very satisfied with the return process. Absolutely no complaints there.
Thumbs up Would not recommend this product
Helpful?

Author avatar
Allen
Posted 4 years ago
Posted 4 years ago
Breed Terrier
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
1.0
Poor pump
I had same problem with water flow. I was cleaning the pump all the time . No , it is not a water level problem. The small pump can't do the job and it is plugging all the time.
Thumbs up Would not recommend this product
Helpful?

Author avatar
Chargreene
Posted 5 years ago
Posted 5 years ago
Breed Mutt
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
3.0
Love the size, the pump set up is the problem
The container with the filters and pump creates an situation where for the size of the bowl the pump (which is very small) has to work too hard to pull water thru the filter. Even a small amount of debris leads to decreased flow and ultimate pump failure. After going thru 4 pumps, all of which I purchased, I took the top off the filter system and ran a piece of tubing from the pump to the top of the unit, still bubbles, the water is getting filtered, maybe not as much as before but still filtered, and so far no pump failure. This is not a water level issue, it is a poor design.
Thumbs up Would not recommend this product
Helpful?

Author avatar
jk
Posted 7 years ago
Posted 7 years ago
Breed dachshund
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
4.0
I too, had the pump quit working in my fountain which is about 3 months old Writing to them today.
Thumbs up Would recommend this product
Helpful?

Author avatar
diego 55.
Posted 7 years ago
Posted 7 years ago
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
I wrote a previous review for this product and I would like to say that after e-mailing pioneer pets a few times they were gracious enough to send me another pump free of charge. I have not received it yet but I must say that they were very good about keeping in touch with me and trying to make me a satisfied customer. Sorry to Pioneer Pet for jumping the gun on my review. Will post on how the new pump works when I receive it.
Thumbs up Would recommend this product
Helpful?

Author avatar
diego 55.
Posted 7 years ago
Posted 7 years ago
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
1.0
If you like disassembling a small pump every day and cleaning it ...this is for you. Complained to Pioneer Pet and they said it was a water level issue and tried to sell me a bigger bowl. I tried their recommendation and the water level is not the problem I spent 120.00 for a stainless steel bowl.
Thumbs up Would not recommend this product
Helpful?

1-6 of 6 Reviews
Ask a question Ask a question


search questions Search questions
1-3 of 3 Questions
3 Questions|4 Answers
Most Recent
Most Recent Answers Needed Staff Answers Most Helpful Answers
1-3 of 3 Questions
|
3 Questions|4 Answers

Author avatar
Crazy cat lady
Posted 2 years ago
Posted 2 years ago
QUESTION
Where do I get the filters
ANSWERS (1)
We don't sell the filters right now but they are available online on other sites. You can find it by googling the product.
Author avatar
Shari PetMed Pro
Posted 2 years ago
Posted 2 years ago
Helpful?

Author avatar
Liz
Posted 7 years ago
Posted 7 years ago
QUESTION
Conflicting info?
ANSWERS (1)
Sorry about the confusion. Its not drinking together but holding enough water for multi-pet home. Where as you will not need to refill it as much
Author avatar
James PetMeds Pro
Posted 6 years ago
Posted 6 years ago
Helpful?

Author avatar
Bill
Posted 7 years ago
Posted 7 years ago
QUESTION
how is this powered....batt. or elect.?
ANSWERS (2)
Since under the General Info tab it advises to unplug the unit if you'll be away for an extended period, I presume it's plug in?
Author avatar
dm
Posted 6 years ago
Posted 6 years ago
Helpful?
Thank you for your question. You pour the water into the filter which in turn filters the water for your pet. This is not battery nor electrically operated.
Author avatar
Maureen PetMeds Pro
Posted 7 years ago
Posted 7 years ago
Helpful?

1-3 of 3 Questions

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