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Who We Are
A Letter From Our President & CEO
Dear 1-800-PetMeds® Customers,
In celebration of our 25th anniversary, we are excited to unveil a brand new logo that we have been working on this year. This new look is being announced after much thought, as well as consideration and input from our customers, employees and creative partners.
The New Logo and Brand
Inspiration for this new logo and brand identity came mostly from consumer feedback. The updates show our evolution and while this is a big change, be assured that our core values remain intact. We embraced the opportunity to change our look to best represent pet health and wellness while maintaining our reputation as America’s Most Trusted Pet Pharmacy®.
Our Previous Logo:
Our New Logo:
Our brand promise instills the underlying pledges we make to our customers:
- Expertise you can count on
- High quality medications, supplements and supplies for your pet family
- Excellent customer service
We remain committed to providing all of our loyal customers with the same exceptional level of service, respect, and dedication to quality on which we have built our company over the last two and half decades.
Since there is much excitement around our new look, you may have questions for us! We encourage you to reach out to our support team so we can answer all of your questions.
Thank you for allowing us to take care of your pet family over these past 25 years. We wish your whole family (human and furry) a healthy and safe year ahead.
President & CEO