3.3 out of 5 Customer Rating
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Pioneer Pet Raindrop Filtered Drinking Fountain

3.3 out of 5 Customer Rating
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Customer ratings Customer ratings
Overall Rating
Customer ratings4.8 /5
4 reviews
5 Star symbol
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4 Star symbol
1
3 Star symbol
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2 Star symbol
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1 Star symbol
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Overall effectiveness
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1-4 of 4 Reviews
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Author avatar
skydal
Posted 2 years ago
Posted 2 years ago
Breed 3 Siamese 2 grey tabbies
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
5.0
pioneer water fountain
I have 5 cats and I bought my fountain 6 years ago. I will not go back to any other way to water my fur babies.
Thumbs up Would recommend this product
Helpful?

Author avatar
NLRcat
Posted 6 years ago
Posted 6 years ago
Breed Short Haired Domestic Cat
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
5.0
Ideal Pet Drinking Fountain
Our cat really likes to drink from running water (I believe most animals do). We had purchased and gone through 2 plastic versions of a drinking fountain. They were noisy and just didn't hold up. We finally bought this stainless version. It works perfectly and has already lasted longer than the two plastic versions combined. And it looks a LOT better.
Thumbs up Would recommend this product
Helpful?

Author avatar
CatsandDogs4
Posted 7 years ago
Posted 7 years ago
Breed Shiba Inu
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
5.0
Metal and Motion over Plain Plastic
We have several pets. Cats and dogs love this water fountain. Metal has worked out compared to a plastic model animal fountain. Any model needs filters and cleaning. Our pets love this fountain, and we had trouble with a different large water fountain that was a plastic model, so I would recommend this model based on the way the water fountain movement occurs and the materials. We placed it on a small wooden footstool also and thus it doesn't hurt the necks, or the animals stand up to drink.
Thumbs up Would recommend this product
Helpful?

Author avatar
youkittenme?
Posted 7 years ago
Posted 7 years ago
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
5.0
Filter before water pump is best feature
I bought this fountain for my three cats just over a year ago. It was very easy to set up and I noticed my cats drinking more water immediately. I purchased the black ceramic style. It doesn't look like a "common watering bowl". Very stylish and cute. It also does not make any loud splashing noises and the pump is one of the quietest I've had in my home. The best feature to this fountain is where the water pump is housed. In this fountain the pump is housed in a plastic case and all water must first flow through the filter and then through water pump and out the top. This is ingenious! It traps all cat hair, "gunk" and any any other debris (cat food or any other strange things my kitties bring with them to the water bowl) in the filter before it can get stuck in the pump. This is unlike any other water fountain I have owned - all others, the water is pumped though the water pump first and then through a filter and then out the top of the cat fountain, almost as if the most important thing is for the cat to be drinking filtered water. I love my cats, but really they don't need filtered water... I've caught one drinking out of the toilet before...pretty sure "pure" water is not what they think about. All other fountains I have tried the pumps become repeatedly clogged and wear out quickly due to cat hair and gunk. It is also difficult to clean this type of buildup from these pumps. The fact that this filter catches everything before it enters the pump makes cleaning much easier. I have 2 very long haired cats, so I had to clean a little more often, once every 1 -2 weeks, but all I had to do was clean the housing unit - usually getting any hair or gunk off with a paper towel and then washing it in the sink. It is dishwasher safe if that was needed. I also rinsed the filter and pump under running water and then put them back in the housing unit and done. I replaced the filter about every 30 -45 days as needed. I do hate to admit that as of this moment we do not currently use this fountain, and solely for one reason. I have one cat who loves to play in the water. After about 9 months of owning this fountain and loving it, my cat began to knock the top of the fountain off just enough that all the water would run out onto the floor instead of into the bowl. I watched her do it one day, and it was no a simple task for her to accomplish, but once she figured it out, it began to happen more and more often until sadly I had to find something she couldn't knock off course. I have yet to find anything that has a filtration system like this one that works as well, and that is why I gave it such excellent marks. It is only the fact that I am not currently using this fountain at this time that it did not receive a perfect score from me. If I could just keep my naughty kitty from knocking the top askew and the water running out of the bowl, I would never switch to any other product.
Thumbs up Would recommend this product
Helpful?

1-4 of 4 Reviews
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1-4 of 4 Questions
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4 Questions|11 Answers

Author avatar
Ania
Posted 5 years ago
Posted 5 years ago
QUESTION
I can't get the fountain to work. I hear it running, but nothing. Will it not work if there is too much or too little water? I've changed he setting on the motor to all 3 options and there is no change. Any suggestions?
ANSWERS (2)
FILL IT WITH WATER, THEN PUT SOME IN THE SPOUT AND PLUG IT IN AND START IT
Author avatar
BOB 1
Posted 5 years ago
Posted 5 years ago
Helpful?
You can find the operating instructions by clicking the link below. http://www.1800petmeds.com/images/products/ins/Pioneer-Pet-Raindrop-Fountain-Instructions.pdf
Author avatar
Christine
Posted 5 years ago
Posted 5 years ago
Helpful?

Author avatar
Pjewel
Posted 7 years ago
Posted 7 years ago
QUESTION
How long is the cord?
ANSWERS (3)
Without going to measure it, I'd say it's maybe 24 inches long (or a little less). I have ours plugged into an extension cord so it will reach behind a desk.
Author avatar
NLRcat
Posted 6 years ago
Posted 6 years ago
Helpful?
It appears to be approx. 5 feet long on our model which was approx. $89 round steel/metal multi-pet Raindrop by Pioneer Pets. They have a number online if you require exact details and answers.
Author avatar
CatsandDogs4
Posted 7 years ago
Posted 7 years ago
Helpful?
Thank you for your question. The power cord is 7'3'' in length.
Author avatar
Maureen PetMeds Pro
Posted 7 years ago
Posted 7 years ago
Helpful?

Author avatar
pam
Posted 8 years ago
Posted 8 years ago
QUESTION
where can you get a replacement water pump for the raindrop fountain
ANSWERS (3)
Directly from the manufacturer for one. The cost was approx under $20 including shipping. Just look them up on the web and call their number. They have a one year warranty but we did not want to bother-- and the directions and unit may instruct on cleaning it out and putting it in differently than some users might have done.
Author avatar
CatsandDogs4
Posted 7 years ago
Posted 7 years ago
Helpful?
Hi Pamsan! My experience working for an international small electronics branding company and manufacturer ... Just go to the Raindrop Fountain website, or look for their 1-800 number on the .net and call Customer Service. They make the parts and 800 Petmeds does not carry "extra replacement parts." If you do not still have the Manual or Box that the product came in ... (those have tons of direct contact info for this type of thing ...) There is a site on the .net that deals with Instruction Manuals for Many USA Companies. Just register there and you can download PDF Manuals from tons of legit Brands in the USA and it is FREE! Then you can get the Company Phone, Website, all that stuff and order a replacement. If it hasn't been long since you purchased that item and the part broke ... they might offer to just REPLACE the entire fountain for free. Good luck with this!
Author avatar
4990fab
Posted 8 years ago
Posted 8 years ago
Helpful?
Thank you for your question. Unfortunately, there is not a replacement for the water pump at this time.
Author avatar
Maureen PetMeds Pro
Posted 8 years ago
Posted 8 years ago
Helpful?

Author avatar
jerry
Posted 8 years ago
Posted 8 years ago
QUESTION
does it run on batteries? how do you purchase more filters? how much do they cost?
ANSWERS (3)
No, it plugs in to an outlet. They sell replacement filters here at PetMeds.
Author avatar
NLRcat
Posted 6 years ago
Posted 6 years ago
Helpful?
It runs on electricity. You can purchase the filters in 3 packs from any pet sales vendor, online or in a pet shop. You can periodically clean the unit also. The price of the filters (3) was approximately $15 when purchased, and they were also available directly from the vendor, as was an extra pump. There is a one-year warranty on the pump, but we bought a back up pump in advance. On a different brand we had endless pump issues.
Author avatar
CatsandDogs4
Posted 7 years ago
Posted 7 years ago
Helpful?
This product must be plugged into an AC outlet in order for it to work. We currently offer replacement filters in packs of 3 and can be found under item 60652.
Author avatar
Chris H, PetMedPro
Posted 8 years ago
Posted 8 years ago
Helpful?

1-4 of 4 Questions

What is Pioneer Pet Raindrop Filtered Drinking Fountain?

When your pet is thirsty you don't want him or her drinking out of a bowl that could be filled with bacteria. That's why the Pioneer Pet Raindrop Filtered Drinking Fountain is a great addition to your household. The Pioneer Pet Raindrop Filtered Drinking Fountain is an electric stainless steel pet fountain with a raindrop shape that is easy for pets to drink from. Since it's made from stainless steel, bacteria doesn't have a chance to build up. Plus the circulating water movement makes it more appealing to your pet. The Pioneer Pet Raindrop Filtered Drinking Fountain comes with a charcoal filter which continues to provide fresh, bacteria-free water to your pet. The Pioneer Pet Raindrop Filtered Drinking Fountain is available in 60 oz and 96 oz, so you don't have to worry about refilling all the time.

For:

Dogs & Cats

Benefits:

  • Circulating pet water fountain
  • Provides fresh water to pets
  • Stainless steel makes cleaning easy
  • Dishwasher safe
  • Helps protect pets from bacteria
  • Charcoal filter for clean water all the time
  • Comes 60 oz and 96 oz

How it Works:

The next time your pet needs a drink, just fill up the Pioneer Pet Raindrop Filtered Drinking Fountain in either the 60 oz or 96 oz size, plug it in, and switch it on. The stainless steel helps keep pets safe from bacteria that is known to build up in ordinary water bowls. The charcoal filter circulates the water so your pet is always lapping up fresh, clean water. The raindrop shape is sleek and compliments most home decor. The Pioneer Pet Raindrop Filtered Drinking Fountain is dishwasher safe.

Cautions:

Unplug the Pioneer Pet Raindrop Filtered Drinking Fountain when you are away for extended periods of time.

Directions:

  • For complete assembly instructions, see the Pioneer Pet Raindrop Filtered Drinking Fountain Manual.
  • Introduce the pet fountain to your pet by placing it in the same spot as his or her ordinary water bowl.
  • The Pioneer Pet Raindrop Filtered Drinking Fountain is great for pets that don't drink a lot, and those with urinary issues.
Tip:

For optimal performance clean your fountain once a week and disassemble and clean the pump once a month.

Pioneer Pet Raindrop Filtered Drinking Fountain Details:

Pioneer Pet Raindrop Filtered Drinking Fountain
Size Dimensions
60 oz 11.75"L x 9.75"W x 4.25"H
96 oz 12"L x 10.5"W x 4.75"H
Details: Made with stainless steel. Available in 60 oz and 96 oz.

What is Pioneer Pet Raindrop Filtered Drinking Fountain?

When your pet is thirsty you don't want him or her drinking out of a bowl that could be filled with bacteria. That's why the Pioneer Pet Raindrop Filtered Drinking Fountain is a great addition to your household. The Pioneer Pet Raindrop Filtered Drinking Fountain is an electric stainless steel pet fountain with a raindrop shape that is easy for pets to drink from. Since it's made from stainless steel, bacteria doesn't have a chance to build up. Plus the circulating water movement makes it more appealing to your pet. The Pioneer Pet Raindrop Filtered Drinking Fountain comes with a charcoal filter which continues to provide fresh, bacteria-free water to your pet. The Pioneer Pet Raindrop Filtered Drinking Fountain is available in 60 oz and 96 oz, so you don't have to worry about refilling all the time.

For:

Dogs & Cats

Benefits:

  • Circulating pet water fountain
  • Provides fresh water to pets
  • Stainless steel makes cleaning easy
  • Dishwasher safe
  • Helps protect pets from bacteria
  • Charcoal filter for clean water all the time
  • Comes 60 oz and 96 oz

How it Works:

The next time your pet needs a drink, just fill up the Pioneer Pet Raindrop Filtered Drinking Fountain in either the 60 oz or 96 oz size, plug it in, and switch it on. The stainless steel helps keep pets safe from bacteria that is known to build up in ordinary water bowls. The charcoal filter circulates the water so your pet is always lapping up fresh, clean water. The raindrop shape is sleek and compliments most home decor. The Pioneer Pet Raindrop Filtered Drinking Fountain is dishwasher safe.

Cautions:

Unplug the Pioneer Pet Raindrop Filtered Drinking Fountain when you are away for extended periods of time.

Directions:

  • For complete assembly instructions, see the Pioneer Pet Raindrop Filtered Drinking Fountain Manual.
  • Introduce the pet fountain to your pet by placing it in the same spot as his or her ordinary water bowl.
  • The Pioneer Pet Raindrop Filtered Drinking Fountain is great for pets that don't drink a lot, and those with urinary issues.
Tip:

For optimal performance clean your fountain once a week and disassemble and clean the pump once a month.

Pioneer Pet Raindrop Filtered Drinking Fountain Details:

Pioneer Pet Raindrop Filtered Drinking Fountain
Size Dimensions
60 oz 11.75"L x 9.75"W x 4.25"H
96 oz 12"L x 10.5"W x 4.75"H
Details: Made with stainless steel. Available in 60 oz and 96 oz.
Customer ratings Customer ratings
Overall Rating
Customer ratings4.8 /5
4 reviews
5 Star symbol
3
4 Star symbol
1
3 Star symbol
0
2 Star symbol
0
1 Star symbol
0

Overall effectiveness
5.0
Customer ratings Write a review

1-4 of 4 Reviews
Most Recent
Most Recent Highest to Lowest Rating Lowest to Highest Rating Most Helpful
Select Filters
Active Filters
No filter selected yet.

Author avatar
skydal
Posted 2 years ago
Posted 2 years ago
Breed 3 Siamese 2 grey tabbies
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
5.0
pioneer water fountain
I have 5 cats and I bought my fountain 6 years ago. I will not go back to any other way to water my fur babies.
Thumbs up Would recommend this product
Helpful?

Author avatar
NLRcat
Posted 6 years ago
Posted 6 years ago
Breed Short Haired Domestic Cat
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
5.0
Ideal Pet Drinking Fountain
Our cat really likes to drink from running water (I believe most animals do). We had purchased and gone through 2 plastic versions of a drinking fountain. They were noisy and just didn't hold up. We finally bought this stainless version. It works perfectly and has already lasted longer than the two plastic versions combined. And it looks a LOT better.
Thumbs up Would recommend this product
Helpful?

Author avatar
CatsandDogs4
Posted 7 years ago
Posted 7 years ago
Breed Shiba Inu
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
5.0
Metal and Motion over Plain Plastic
We have several pets. Cats and dogs love this water fountain. Metal has worked out compared to a plastic model animal fountain. Any model needs filters and cleaning. Our pets love this fountain, and we had trouble with a different large water fountain that was a plastic model, so I would recommend this model based on the way the water fountain movement occurs and the materials. We placed it on a small wooden footstool also and thus it doesn't hurt the necks, or the animals stand up to drink.
Thumbs up Would recommend this product
Helpful?

Author avatar
youkittenme?
Posted 7 years ago
Posted 7 years ago
Rating
Star symbol Star symbol Star symbol Star symbol Star symbol
Overall effectiveness
5.0
Filter before water pump is best feature
I bought this fountain for my three cats just over a year ago. It was very easy to set up and I noticed my cats drinking more water immediately. I purchased the black ceramic style. It doesn't look like a "common watering bowl". Very stylish and cute. It also does not make any loud splashing noises and the pump is one of the quietest I've had in my home. The best feature to this fountain is where the water pump is housed. In this fountain the pump is housed in a plastic case and all water must first flow through the filter and then through water pump and out the top. This is ingenious! It traps all cat hair, "gunk" and any any other debris (cat food or any other strange things my kitties bring with them to the water bowl) in the filter before it can get stuck in the pump. This is unlike any other water fountain I have owned - all others, the water is pumped though the water pump first and then through a filter and then out the top of the cat fountain, almost as if the most important thing is for the cat to be drinking filtered water. I love my cats, but really they don't need filtered water... I've caught one drinking out of the toilet before...pretty sure "pure" water is not what they think about. All other fountains I have tried the pumps become repeatedly clogged and wear out quickly due to cat hair and gunk. It is also difficult to clean this type of buildup from these pumps. The fact that this filter catches everything before it enters the pump makes cleaning much easier. I have 2 very long haired cats, so I had to clean a little more often, once every 1 -2 weeks, but all I had to do was clean the housing unit - usually getting any hair or gunk off with a paper towel and then washing it in the sink. It is dishwasher safe if that was needed. I also rinsed the filter and pump under running water and then put them back in the housing unit and done. I replaced the filter about every 30 -45 days as needed. I do hate to admit that as of this moment we do not currently use this fountain, and solely for one reason. I have one cat who loves to play in the water. After about 9 months of owning this fountain and loving it, my cat began to knock the top of the fountain off just enough that all the water would run out onto the floor instead of into the bowl. I watched her do it one day, and it was no a simple task for her to accomplish, but once she figured it out, it began to happen more and more often until sadly I had to find something she couldn't knock off course. I have yet to find anything that has a filtration system like this one that works as well, and that is why I gave it such excellent marks. It is only the fact that I am not currently using this fountain at this time that it did not receive a perfect score from me. If I could just keep my naughty kitty from knocking the top askew and the water running out of the bowl, I would never switch to any other product.
Thumbs up Would recommend this product
Helpful?

1-4 of 4 Reviews
Ask a question Ask a question


search questions Search questions
1-4 of 4 Questions
4 Questions|11 Answers
Most Recent
Most Recent Answers Needed Staff Answers Most Helpful Answers
1-4 of 4 Questions
|
4 Questions|11 Answers

Author avatar
Ania
Posted 5 years ago
Posted 5 years ago
QUESTION
I can't get the fountain to work. I hear it running, but nothing. Will it not work if there is too much or too little water? I've changed he setting on the motor to all 3 options and there is no change. Any suggestions?
ANSWERS (2)
FILL IT WITH WATER, THEN PUT SOME IN THE SPOUT AND PLUG IT IN AND START IT
Author avatar
BOB 1
Posted 5 years ago
Posted 5 years ago
Helpful?
You can find the operating instructions by clicking the link below. http://www.1800petmeds.com/images/products/ins/Pioneer-Pet-Raindrop-Fountain-Instructions.pdf
Author avatar
Christine
Posted 5 years ago
Posted 5 years ago
Helpful?

Author avatar
Pjewel
Posted 7 years ago
Posted 7 years ago
QUESTION
How long is the cord?
ANSWERS (3)
Without going to measure it, I'd say it's maybe 24 inches long (or a little less). I have ours plugged into an extension cord so it will reach behind a desk.
Author avatar
NLRcat
Posted 6 years ago
Posted 6 years ago
Helpful?
It appears to be approx. 5 feet long on our model which was approx. $89 round steel/metal multi-pet Raindrop by Pioneer Pets. They have a number online if you require exact details and answers.
Author avatar
CatsandDogs4
Posted 7 years ago
Posted 7 years ago
Helpful?
Thank you for your question. The power cord is 7'3'' in length.
Author avatar
Maureen PetMeds Pro
Posted 7 years ago
Posted 7 years ago
Helpful?

Author avatar
pam
Posted 8 years ago
Posted 8 years ago
QUESTION
where can you get a replacement water pump for the raindrop fountain
ANSWERS (3)
Directly from the manufacturer for one. The cost was approx under $20 including shipping. Just look them up on the web and call their number. They have a one year warranty but we did not want to bother-- and the directions and unit may instruct on cleaning it out and putting it in differently than some users might have done.
Author avatar
CatsandDogs4
Posted 7 years ago
Posted 7 years ago
Helpful?
Hi Pamsan! My experience working for an international small electronics branding company and manufacturer ... Just go to the Raindrop Fountain website, or look for their 1-800 number on the .net and call Customer Service. They make the parts and 800 Petmeds does not carry "extra replacement parts." If you do not still have the Manual or Box that the product came in ... (those have tons of direct contact info for this type of thing ...) There is a site on the .net that deals with Instruction Manuals for Many USA Companies. Just register there and you can download PDF Manuals from tons of legit Brands in the USA and it is FREE! Then you can get the Company Phone, Website, all that stuff and order a replacement. If it hasn't been long since you purchased that item and the part broke ... they might offer to just REPLACE the entire fountain for free. Good luck with this!
Author avatar
4990fab
Posted 8 years ago
Posted 8 years ago
Helpful?
Thank you for your question. Unfortunately, there is not a replacement for the water pump at this time.
Author avatar
Maureen PetMeds Pro
Posted 8 years ago
Posted 8 years ago
Helpful?

Author avatar
jerry
Posted 8 years ago
Posted 8 years ago
QUESTION
does it run on batteries? how do you purchase more filters? how much do they cost?
ANSWERS (3)
No, it plugs in to an outlet. They sell replacement filters here at PetMeds.
Author avatar
NLRcat
Posted 6 years ago
Posted 6 years ago
Helpful?
It runs on electricity. You can purchase the filters in 3 packs from any pet sales vendor, online or in a pet shop. You can periodically clean the unit also. The price of the filters (3) was approximately $15 when purchased, and they were also available directly from the vendor, as was an extra pump. There is a one-year warranty on the pump, but we bought a back up pump in advance. On a different brand we had endless pump issues.
Author avatar
CatsandDogs4
Posted 7 years ago
Posted 7 years ago
Helpful?
This product must be plugged into an AC outlet in order for it to work. We currently offer replacement filters in packs of 3 and can be found under item 60652.
Author avatar
Chris H, PetMedPro
Posted 8 years ago
Posted 8 years ago
Helpful?

1-4 of 4 Questions

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