"Fast, Easy, Helpful Service with Great Savings"
Quality with Savings: 1-800-PetMeds® sells the same exact FDA/EPA approved pet medications as your vet, for less.
Fast & Free Shipping: on orders over $49.
Guarantee: You're covered with our 100% Satisfaction Guarantee or your money back.
Fully Licensed Pharmacy in all 50 States: Best-in-class quality control, storage, and distribution. Qualified as an online veterinary pharmacy, accreditation through the National Association of Boards of Pharmacy®.
Trusted: Over 10 million customers have purchased from 1-800-PetMeds®
Knowledgeable: Our team of licensed pharmacists has over 100 years combined experience.
Frequently Asked Questions
1. Do I have to sign up for a new account to order?
No. Simply click on a product, add it to your cart and checkout.
2. How do I order from 1-800-PetMeds®?
Call us at 1-800-PetMeds (1-800-738-6337) or browse our website. To start shopping online you can browse by category or pet symptom, or simply search for the products you need.
3. How do I order my pet's prescription (Rx) medications?
It's simple! Just select the prescription item, and proceed to checkout. As a licensed pharmacy, we can only dispense prescription medications (e.g., Heartgard Plus, Revolution, Sentinel, Rimadyl) with authorization from your pet's veterinarian. You will be asked to provide your veterinarian's contact information for verification purposes. If you prefer, you may mail your pet's prescription to us at:
420 S. Congress Ave Suite 100
Delray Beach, FL 33445
Most customers receive their order within a few days. Orders with prescription medication may take 5 - 7 days, depending on how quickly your veterinarian gives us authorization.
4. Will I need to provide my pet's medical information?
We are required by law to know your pet's medical issues, weight, breed, and age as it is necessary to ensure safety in dispensing prescription medications for your pet. For some over-the-counter (non-prescription) items we might need to know your pet's weight and type to make sure your pet receives the right product. But the more we know about your pet, the better we can suggest the right products to meet your pet's needs, so we encourage you to supply us with all of your pet's medical information.
5. Does 1-800-PetMeds® offer a product guarantee?
Yes. All of our products are backed by our 100% Satisfaction Guarantee. We will refund your money without question, if:
- Your pet didn't like it
- You changed your mind about your purchase
- The wrong size or weight was ordered
- The product didn't work
- Your pet gets heartworms
In addition, we meet or exceed manufacturers' guarantees and you can be assured that every product from 1-800-PetMeds® is of the highest quality.
6. Does 1-800-PetMeds Ship Internationally?
We do not ship items internationally, with the exception of AFO/APO addresses and non-prescription (OTC) items only to Canada. 1-800-PetMeds offers flat rate shipping to Canada for just $14.99.
1-800-PetMeds® is committed to providing the highest quality products and fast, easy, helpful service. We look forward to having you as our customer for years to come, and we welcome any questions or comments you may have.
- Phone: 1-800-PetMeds (1-800-738-6337)
- Email: firstname.lastname@example.org
- Fax: 1-800-380-9555