Doctor of Veterinary Medicine

While efforts are made to answer all questions as quickly as possible, if an immediate answer is required or if your pet is in need of urgent or emergency care, contact your pet's veterinarian immediately.
Doctor of Veterinary Medicine

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It may be necessary to consult your pet's veterinarian regarding the applicability of any opinions or recommendations with respect to your pet's symptoms or medical condition.
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While efforts are made to answer all questions as quickly as possible, if an immediate answer is required or if your pet is in need of urgent or emergency care, contact your pet's veterinarian immediately.
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Ask the Vet About Dry Eye (KCS) in Dogs and Cats

Got questions? Ask Dr. Dym & our Vet Team
While efforts are made to answer all questions as quickly as possible, if an immediate answer is required or if your pet is in need of urgent or emergency care, contact your pet's veterinarian immediately.
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My dog has recurring greenish discharge in his eye. I give him antibiotic eye ointment which helps but then it comes back again. What do you suggest?
Treating the underlying condition, whether it's allergies with a steroid or dry eye with Optimmune or something else, is ideal to stop the receurrence.

Hi, we are existing customers. We are getting neomycin and polymyxin B sulfates and dexamethasone ophthalmologist suspension from our vet for our dog Muffins. I am trying to find a better price and want to see if you make up that compound. I see you do tablets, do you do liquid?
Only ointment and drops are ordinarily recommended for eye (ophthalmic) problems, so I don't know what you mean when you say "I see you do tablets, do you do liquid". Here is the only product I see that we carry: https://www.1800petmeds.com/Neo+Poly+Dex+Ophthalmic-prod10184.html but contact customer service to see if they can compund or order you something. This is the Ask the Vet section for medical questions. Here is their contact information: Toll Free Number (Call or Text) 1-800-PetMeds® (1-800-738-6337) Email Address customerservice@1800petmeds.com

It looks like you have stopped selling tacrolimus eye drops, is there an alternative?
Optimmune works much better for most dogs with dry eye. Here is a link if you would like to read about it: https://www.1800petmeds.com/Optimmune+Ophthalmic+Ointment-prod10162.html

I think my dog has a eye infection. The corner of his eye has a film. Swollen
I don't like to take chances with eyes, so seeing your veterinarian is ideal. If that isn't immediately an option, this is often allergic conjunctivitis this time of the year, so: If it is mild, just rinsing with human eye normal saline (like contact wearers use) can help. If it is a little worse, an over-the-counter eye gel like this one may help: https://www.1800petmeds.com/I-DROP+Vet+Gel-prod12622.html Then if it doesn't, seeing your veterinarian for an official diagnosis and stronger prescription medications may be necessary. Oral antihistamines (like benadryl - only active ingredient should be diphenhydramine) may help - their dosage is a lot higher than ours - we dose them at 1 mg per pound of body weight given orally 2-3 times daily.

Why has Pet Meds stopped carrying tacrolimus? Are you carrying a substitute?
This is the Ask the Vet section for medical advice. Contact customer service about what products they carry and why. Here is their contact information: Toll Free Number (Call or Text) 1-800-PetMeds® (1-800-738-6337) Email Address customerservice@1800petmeds.com In general Optimmune works better for most dogs with KCS and they carry it - here is a link of you would like to read about it: https://www.1800petmeds.com/Optimmune+Ophthalmic+Ointment-prod10162.html

How much and how do I order
I don't see that they carry tacrolimus, but contact customer service for exactly what products they have or can order for you. Here is their contact information: Toll Free Number (Call or Text) 1-800-PetMeds® (1-800-738-6337) Email Address customerservice@1800petmeds.com They do carry Optimmune which seems to work as well or better for most dogs: https://www.1800petmeds.com/Optimmune+Ophthalmic+Ointment-prod10162.html

I was using tacrolimus aqueous ophthalmic suspension. 02% and now I cannot find it. Is there an alternate medication I can use? Thank you
Optimmune usually works just as well or better for most dogs. Here is a link if you would like to read about it: https://www.1800petmeds.com/Optimmune+Ophthalmic+Ointment-prod10162.html

Need eye drops or ointment with an antibiotic that does not require a RX .. any suggestions
All of the ones that really help dogs require a prescription from a veterinarian that has met your dog face-to-face. Eye infections in dogs are almost always secondary to something else that needs specific treatment (allergic conjunctivitis, dry eye, scratched cornea, etc.) so they can run tests to see what the underlying cause is as well. A product like this may help it feel better until you can get the dog in: https://www.1800petmeds.com/I-DROP+Vet+Gel-prod12622.html

Do you carry tacrilimus eye drops?
Yes - here is a direct link to it: https://www.1800petmeds.com/Tacrolimus+Compounded-prod90180.html

Do you have Pilocarpine
This is the section for medical questions. Contact customer service for assistance with what products are carried or can be ordered for you. Here is their contact information: Toll Free Number (Call or Text) 1-800-PetMeds® (1-800-738-6337) Email Address customerservice@1800petmeds.com

My two year old male yellow labrador has sleepy-crust-secretion in his eyes. I’ve used warm salted water to clean the sleep from his eyes. This alleviated slightly, but it returned in both eyes. What should I do?
If it is mild, just rinsing with human eye normal saline (like contact wearers use) can help. If it is a little worse, an over-the-counter eye gel like this one may help: https://www.1800petmeds.com/I-DROP+Vet+Gel-prod12622.html Then if it doesn't or if it is severe, seeing your veterinarian for an official diagnosis and stronger prescription medications may be necessary.

My dog’s eyes are weeping white goo. What can it be? Thank You
Usually it is from the Fall/Autumn allergens swirling around right now. If it is mild, just rinsing with human eye normal saline (like contact wearers use) can help. If it is a little worse, an over-the-counter eye gel like this one may help: https://www.1800petmeds.com/I-DROP+Vet+Gel-prod12622.html Then if it doesn't, seeing your veterinarian for an official diagnosis and stronger prescription medications may be necessary.

Which is a better treamtment or are they the same? Should I use Cyclosporine or Prednisolone in drops for my 4 yr old shepard.
We usually start with just a steroid (like pred drops) and then add cyclosporine if they continue to have problems/progress. Here is a good article, written by a board certified veterinary ophthalmologist, about Pannus, including treatment: https://veterinarypartner.vin.com/default.aspx?pid=19239&id=6292624

About a year ago my Chihuahua had an eye infection and they gave me Cipro flaxen ophthalmic drops and something else that was an antibiotic also drop but I can’t remember what it was. I need to order something can you recommend something for me for her Ieye
Usually it is from the Fall/Autumn allergens swirling around right now. If it is mild, just rinsing with human eye normal saline (like contact wearers use) can help. If it is a little worse, an over-the-counter eye gel like this one may help: https://www.1800petmeds.com/I-DROP+Vet+Gel-prod12622.html Then if it doesn't, a veterinarian that has met her face to face would have to approve a prescription medication like Ciprofloxicin.

Can a dog get pink eye? My pup has a red eye with some discharge in the inside corner
Usually it is from the Fall/Autumn allergens swirling around right now. If it is mild, just rinsing with human eye normal saline (like contact wearers use) can help. If it is a little worse, an over-the-counter eye gel like this one may help: https://www.1800petmeds.com/I-DROP+Vet+Gel-prod12622.html Then if it doesn't, seeing your veterinarian for an official diagnosis and stronger prescription medications may be necessary.