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Drinkwell Original Pet Fountain

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Drinkwell Original Replacement Filters 3pk
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Cleaning Kit
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Product Info
How to Use
Details
Customer Reviews
Q&A
Product Info
What is Drinkwell Original Pet Fountain?

Drinkwell Original Pet Fountain provides aerated, filtered water to your pet. The patented free-falling stream of water encourages your pet to drink more water, keeping your pet hydrated and improving health. The fountain includes a receiving ramp to reduce spills. The fountain holds up to 6 cups of water and can be disassembled for easy cleaning. The Original Pet Fountain filters the water with charcoal, which removes bad odors - leading to pure, clean water.

For:

Dogs and Cats

Benefits:
  • Patented free-falling watering system aerates water
  • Appealing to pets and helps increase water consumption
  • Charcoal filter removes bad odors and prefilter blocks large particles
  • Motorized pump and adjustable flow rate
  • Replacement charcoal filters 3pk and cleaning kit also available
  • 50 oz (6cup) capacity
  • Dishwasher safe (excluding pump)
How it Works:

The patented free-falling watering system aerates your pet's water with oxygen and helps to prevent bacteria growth. The appeal of running water will help to ensure your pet drinks more water to stay properly hydrated. The charcoal filter removes bad odors, particles and debris, providing your pet with clean, good tasting water. Replacement filters and a cleaning kit can be purchased separately to extend the life of the fountain and clean hard-to-reach spots.

Cautions:

For indoor use only. Do not operate without water or with a damaged cord or plug. Unplug when not in use and before cleaning. Do not allow pet to chew or swallow parts. Consult your veterinarian if your cat shows signs of allergic reaction to plastic. Supervise when used near children.

How to Use
Instructions:

Your pet may prefer that the Fountain be placed away from their normal feeding area. Try placing it in a separate corner or a different room. Cats may prefer to drink on an elevated area such as a counter.

  • Check the bottom of the fountain to be sure the motor is securely attached.
  • Remove the housing cover (lid) and insert the filter cartridge down into the well in the housing. It fits in the well diagonally. The bottom of the filter is narrower than the top and the black side faces outward (toward the spout). If the fit is too tight, it is either in upside down or in the wrong groove at the front (Move it back one groove). Rinsing the filter before use will help remove any loose bits of charcoal, which are harmless.
  • Fill the fountain with water, (both the bowl and the housing where the filter sits) and place in desired location*. If placing on carpet or wood floor, it is recommended to use a protective mat under the fountain.
  • Make sure the cord and your hands are dry before plugging in. Do not attempt to force it into an old, unsafe outlet. Use an adapter if necessary.
  • Pass the cord through the notch on either side on the bottom of the fountain. The notches are not for holding the cord snugly. The cord should be passed through vertically. DO NOT turn the cord horizontally and FORCE into a notch as this may damage the cord and create a hazard.
  • Add more water to the bowl after the unit is primed and running. For quietest operation, fill bowl completely. A gentle hum during normal operation is normal.
  • Set the desired flow rate with the flow control knob next to the ramp in the bowl (minimum rate at the left position, maximum rate at the right position).
  • Add water to the bowl as needed. During regular use, do not allow the water level to fall below the inlet grate on the bottom of the flow control knob, or the motor may run dry.
  • Cleaning: Lack of cleaning may result in loss of normal function. Use the cleaning kit (sold separately) or hand wash the fountain and the internal cavity of the motor with soapy water every two weeks. Rinse the fountain parts in hot water weekly. Refer to the manual for detailed cleaning instructions.
  • Filters (sold separately): Filters should be changed every six to eight weeks. Replace filters more frequently when using the fountain for dogs or multiple pets. Filters may be rinsed with water only (do not use soap) when the fountain is cleaned. A small amount of charcoal dust may shed. This is normal and not harmful to your pet. Filters are an added feature of the fountain. Their use is not required for normal operation.
  • Cleaning Kit (sold separately): The cleaning kit includes a 2" diameter brush with a flared tip to clean the fountain corners and edges, a 5/8" diameter brush to clean the intake tube and a 3/8" diameter brush to clean the inside of the motor cavity.
Tip:

It is normal for your pet to be extra cautious when first using the fountain. Allow your pet to adjust at their own pace. Some pets take several days or longer to begin use.

Details
Drinkwell Original Pet Fountain:
Dimensions
Weight
11"L x 9"W x 7.25"H
1.75 lbs.
Customer Reviews
Drinkwell Original Pet Fountain is rated 4.0 out of 5 by 6.
Rated 3 out of 5 by from Cats love it, but... I've had the fountain approximately 2 months & the pump has already quit. Ive only run water from my RO system in it. Very disappointing considering how much this little booger costs. My cats love it though so I am back here to buy a replacement pump. Hopefully the first one was just defective.
Date published: 2016-05-28
Rated 4 out of 5 by from cleaning kit for water fountain if you have a fountain, you must have one of these. I was really struggling to get my fountain clean because we have mineral deposits, this was a live safer!
Date published: 2016-05-11
Rated 5 out of 5 by from Cats love it...I love it I've had mine for several years now and several different cats. It is sturdy, easy to clean, always have fresh water. Now you don't have to keep washing a bowl every day. Filters keep the water clean and free from debris. I have to admit I use the filters longer than they suggest with no difference in water quality. I do take them out and rinse them every week. Have nothing negative to say about it.
Date published: 2015-03-18
Rated 5 out of 5 by from this product is great GREAT Product... I have two both are over 8 years old only thing i ever have to change is the filters... I can't believe the review who said it only worked for a week that's why i want another for the two new kittens so I can put one in there room.... all my cats and kittens LOVES this fountain
Date published: 2014-02-11
Rated 2 out of 5 by from Disappointed This bowl is a good idea but poorly constructed. Mine worked about a week then just stopped. Cheaply made for what it cost. IF I try another I'll make sure it's not plastic!
Date published: 2013-09-27
Rated 5 out of 5 by from My cats love it! I purchased this pet fountain a week ago to replace the standard self water bowl I had for my cats. It kept growing mold and I wasn't comfortable letting my cats drink from it. At first, my cats were afraid of this fountain. Now, I see them drinking more often and playing in the water. When my cats are happy, I am happy! It is also very easy to clean.
Date published: 2013-02-06
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  • clientName_1800petmeds
Q&A

Drinkwell pet fountain

Is the fountain big enough for a larger dog like a lab to use?
Asked by: LoriRN
Hi there, It should be fine however here are the measurements to determine if that would work for your Furry Friend. 11"L x 9"W x 7.25"H 1.75 lbs. (6-cup bowl capacity, 50 oz)
Answered by: James PetMeds Pro
Date published: 2015-10-08

How long is the power cord?

Asked by: mcp
Not very long. I had to run an extension cord. It broke after a week anyway.
Answered by: Boston Mom
Date published: 2013-09-27

Can I purchase a new motor for the unit as the old one has worn out?

Asked by: Diane
Yes. You are able to call the company directly at 1-888-738-4379 and order a replacement motor.
Answered by: Maureen PetMeds Pro
Date published: 2013-09-25

can I buy a new impellar for this fountain

The impellar uses a magnet system to pump the water and the magnet wears out after time can I purchase a new impellar with magnet?
Asked by: tank
Hi there. they do not have a separate magnet replacement however (under "how to use" midway down the page under "cleaning" click on Refer to the manual for detailed cleaning instructions. Also you will need a cleaning tool. Cleaning: Lack of cleaning may result in loss of normal function. Use the cleaning kit (sold separately) or hand wash the fountain and the internal cavity of the motor with soapy water every two weeks. Rinse the fountain parts in hot water weekly. the cleaning tool is also located under the fountain for sale.
Answered by: James PetMeds Pro
Date published: 2013-03-09

Ca. I use the reservoir from my old original drinkwel.

Asked by: Srmerri
Thank you for your question, according to the manufacturer, you should be able to use the your old resevoir with your new Drinkwell.
Answered by: Chris B PetMed Pro
Date published: 2012-10-30

Is this drinking fountain really 25" in height?

In "Details", this drinking fountain is described as 11"L X 9"W X 25"H. In the picture, it looks as though the height is not much more than the width or lenght. Is this drinking fountain really 25" in height?
Asked by: Cat Lover
Hi there, I am sorry about the confusion The size is : 11"L x 9"W x 7.25"H.
Answered by: James PetMeds Pro
Date published: 2012-10-03
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