{ "action": "Reviews-SortFilter", "queryString": "pid=prod13921&start=0", "locale": "default", "success": true, "start": "0", "reviewListHtml": "
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\n Disappointing\n \n \n
\n Feb 13, 2026\n
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\n Food sticky\n
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\n Hills seems in denial of all these reviews documenting the change in consistency of the product.. sticky hard to administer hard to eat not sure why hills did this change but shows someone in company is engaged in a cover up of the huge mistake\n
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\n callyellen\n \n \n
\n Jan 14, 2026\n
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\n Great for our dog, but terrible new texture\n
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\n We have been using both the kibble and canned versions of Derm Complete for our dog for almost two years now, and she does great on it. However, I have to agree with all the recent reviews that the change in consistency of the canned food is a significant downgrade. It's very sticky and nearly impossible to get off the spoon, which means it's also hard for the dog to get out of her bowl. And I find it highly concerning that the company's responses to these reviews is to insist that nothing has changed, when we all seem to be having a uniform (and uniformly bad) new experience.\n
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\n Lisa\n \n \n
\n Dec 15, 2025\n
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\n Awful texture\n
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\n My dog loved this food until recently. The texture has changed for the absolute worst. It used to be a loaf type and now it’s like peanut butter and way too thick. Now I have to find something else to feed her. Very disappointed.\n
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\n \n \"Thumbs Would not\n recommend this product\n \n
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\n MKD\n \n \n
\n Nov 30, 2025\n
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\n AWFUL NEW CONSISTENCY\n
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\n You changed the consistency of this canned food and it is AWFUL…gummy…can’t get it off the spoon, can has ridges so you lose a lot of it in the ridges, just awful to manage and use. Bring back the old formula where the food stuck to itself and not everything else. In terms of physics, you changed it so the force of adhesion is stronger than the force of cohesion, which is opposite of what it used to be.\n
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\n \n \"Thumbs Would not\n recommend this product\n \n
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\n N\n \n \n
\n Nov 05, 2025\n
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\n Change in texture\n
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\n The wet food has changed in texture for the worse. It used to be in a loaf and now it is a sticky mush. How could it be that you have no idea why the texture has changed?\n
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\n Gogracie\n \n \n
\n Sep 24, 2025\n
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\n Canned Food mushy!!\n
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\n What changed with this canned food. It is mushy and hard to get out of the can. It’s sticky and won’t blend with kibble. Previously the food was drier and you could flake it with a fork. This is horrible!!! picture of original canned food and picture of mushy food….\n
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\n Ithaden\n \n \n
\n Sep 05, 2025\n
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\n Awful New recipe\n
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\n We have been using this product for many years but the last three cases are just terrible. It has the consistency of sticky tomato paste that sticks all over his face and seems to coat his teeth! Unless it changes back, we are going to have to switch.\n
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\n Nadine\n \n \n
\n Aug 31, 2025\n
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\n Change in texture, gooey\n
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\n My dog has been on this for months and done well, but the last 2 cases have a mushy, gooey texture as opposed to a firm texture as before. Since there are other reviews stating a change in texture as well , I don't think this is an isolated issue. I will be changing foods immediately.\n
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\n Results: 1-8 of 17\n
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